🔒 Privacy Policy

Complete Home Solutions LLC
📅 Last updated: [AUG 15, 2025]

Welcome to Home Glimmer! This Privacy Policy explains how Complete Home Solutions LLC ("we", "us", or "our") collects, uses, and shares your personal information when you visit or make a purchase from www.homeglimmer.net (the "Site"). By using our services, you agree to the terms outlined here.

🔁 1. Changes to This Privacy Policy

We may update this policy from time to time to reflect changes in our practices, legal updates, or business operations. ✅ When we make updates, we’ll revise the "Last updated" date and post the changes here.

🧠 We recommend checking this page regularly. Continued use of the Site means you agree to the latest version.

📥 2. How We Collect Your Personal Information

✍️ A. Information You Provide to Us

We collect the info you provide directly, such as:

• 🧑 Name, 📬 address, 📞 phone number, ✉️ email

• 🛒 Order info (billing/shipping addresses, payment confirmation)

• 🔐 Account details (username, password, security questions)

• 👀 Shopping behavior (products viewed, added to cart or wishlist)

• 💬 Messages or support inquiries

If you choose not to provide certain information, some features of our website may not work as expected.

🍪 B. Information from Cookies & Tracking Tools

We automatically collect technical data like:

• 🌐 IP address, 📱 device/browser info, 🧭 navigation behavior

We use cookies, pixels, and similar tools to enhance your experience and analyze how you use our site.

🧩 C. Information from Third Parties

We may also collect info from trusted partners like:

• 🛍️ Shopify (who powers our store)

• 💳 Payment processors (to handle your transactions)

• 📊 Advertising platforms and analytics tools

We treat third-party data with the same care, but we’re not responsible for their individual privacy practices.

🧠 3. How We Use Your Information

We use your personal information to:

• ✅ Process your orders

• 📦 Arrange shipping, returns, and refunds

• 🔐 Detect and prevent fraud

• 📧 Send you updates, support replies, or service-related emails

• 💌 Share marketing and promotional offers (only with your consent)

We also use cookies to remember your preferences and improve your shopping experience.

🔄 4. How We Share Your Information

We may share your personal info with:

• 🤝 Service providers (e.g., Shopify, shipping partners, payment processors)

• 📈 Business & marketing partners

• 🏢 Our corporate affiliates

• 🧾 Legal authorities (when required)

• 🔗 Social media or third-party integrations (with your permission)

📌 Shared data includes contact info, order history, and site usage details—only when necessary to operate or improve our services.

📝 5. User-Generated Content

If you post a review or comment publicly on our Site:

• 📢 It will be visible to others

• 🚫 We can’t control how others use it

• 🔓 Don’t share private or sensitive info in public areas

Always think twice before sharing content that includes personal details.

🔗 6. Third-Party Websites

Our Site may link to external websites or services we don’t control.

• ⚠️ We’re not responsible for their privacy practices

• 🔎 Be sure to review their policies before engaging with them

Public social media activity tied to our Site is also outside our control.

🚸 7. Children’s Privacy

Our services are not intended for children under 16.

• 👨👩👧 If you're a parent and believe your child has shared personal info with us, please contact us

• ❌ We do not knowingly "sell" or "share" data from minors

🔐 8. Data Security & Retention

We use standard industry safeguards to protect your information.

• 🔒 But no system is 100% secure

• 🚫 Don’t send sensitive info through insecure channels

• 🕒 We retain your data only as long as necessary for our operations and legal requirements

📬 9. Contact Us

Have questions or concerns about your privacy? Reach out anytime:

📧 Email: info@homeglimmer.net
🏢 Mail: Complete Home Solutions LLC
📍 Address: 8301 Johnson St, Pembroke Pines, FL 33024, USA